Bava's Music City

A very customer service orientated Company. I ordered a musical item last week and was sent the wrong item. I rang immediately and was put through to Francis. She was very efficient and followed up my order. She despatched the correct item that day and I received it today (3 days later). Outstanding, professional customer care and a job well done by all Bava’s staff concerned.

Ordered an item that became out of stock and Nick (manager) emailed me straight away offering me alternative deals to suit my needs, or a refund. I chose another item which he offered at a great price with free delivery and extras for the hassle. I was very pleased that he was so accommodating and communicative throughout the experience. Got the item in under 48 hours interstate. Thanks again Nick 👍🏼

Good place for musical instruments. I personally liked the way they share their knowledge to guide the customers for the right item. I called them for a keyboard for my kid and I don't understand this stuff. Nick explained why I should buy a piano but not the keyboard and I went for that. We got it delivered but there is a delivery charge.

It’s definitely a 5 star rating from me! Nick’s personal service was absolutely top notch and he totally went out of his way to help me out with an urgent order for a new in ear monitoring system to replace my failed unit by the weekend. He organised everything for me brilliantly and got the unit to me even faster than I expected. As a retail manager myself, I know what it takes to be able to help people successfully. Nick certainly did that for me! Thanks again Nick!!

First part of my review: Why am I happy to buy at Brava’s? This is my first experience with Brava and buying a digital piano. After many days of comparing, I had finally decided to buy a Roland FP-30X digital piano. Now I had to tackle the next hurdle: Where should I buy it? Price was my first priority and Brava had the cheapest prices, so I called them and was blown away by the friendly staff, especially Nick was helpful, kind and knowledgeable! This was the best online/phone purchase experience, I have ever had! To top it all off the piano arrived less than 48 hours later! (I live in VIC not NSW). Thank you Nick and all the Brava team! I have already told my friends about this great experience with your store and will keep recommending you to anyone, who is in the market for instruments! 2nd part of my review: Why do I think the Roland fp30x is the best digital piano (at the moment) in this price bracket? It is a great instrument for anyone who wants a portable, affordable, and high-quality piano with a lot of features. Here’s what I like about it: It offers a lot of value for its price: - Sound: The Super Natural Piano sound engine creates a rich acoustic piano sound (I haven’t tried the other instruments yet) - Keys: the keyboard mimics the feel (ivory-feel keys) and response of an acoustic piano keyboard (heavier keys in the lower register and lighter keys in the higher register) - Durability: several friends have recommended the Roland brand for durability to me (time will tell, if mine holds up to the rave) - Connectivity: useful features I will use most: Bluetooth connectivity and recording function It feels good to play this piano and inspires me to play more. I highly recommend it to anyone who loves playing the piano.